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Tuesday, 15 January 2013

The JET Programme ~ The One With The Interview

As you already know, I applied for the JET Programme back in November last year and last week, I received an email and letter inviting me to an interview. Cue shock-horror! Because you see, the last time I’d applied to the JET Programme, I was rejected…and rightfully so I might add. I don’t remember what I put in my application, but I do recall not following such simple rules as putting my application pack in the correct order. Nevertheless, despite doing things correctly this time and having someone look over my personal statement, I still hadn’t expected I would get an interview considering that the programme is extremely competitive. New graduates are introduced to the JET programme and some apply constantly every year. In actuality, I had damn near forgotten about it until I received that email. Thus, I systematically had one week to prepare.

This is virtually how my interview went:

For you see, it started off pretty well. I was a little wobbly, but I started to feel pretty good until they dropped that question. That one bastard question! But I always find that in any interview I’ve been in, there’s always one question that trips me up. And low and behold, it surfaced.

I’ll start from the beginning, shall I?

I arrived in the area of the embassy about thirty minutes before the time I was asked to arrive. In order to calm my nerves, I took a walk and listened to some music. My MP4 player died halfway through, but I felt strangely tranquil. Mariah Carey can sing! I entered into the embassy about five minutes prior to the designated arrival time. Went through security. Signed in and sat down opposite a Japanese man. We exchanged “hellos”. I managed to catch words of his conversation and felt quite proud of myself for being able to understand. Then another guy who was interviewing also emerged. I introduced myself as I saw he had his passport too (they requested that we bring identification with us); he seemed just as nervous as I was but I didn’t get to talk to him much as I went to the bathroom to change out of my thermal leggings – it was a furnace in there. When I came out, the representative was there and so it began.

I don’t know what the experiences of other embassy’s are, but the whole thing was very formal. We had to distribute any recording devices into lockers and then when we entered into the interview area. We were also, instructed not to speak to one another even though I distinctly recall two other participants who came in after us, who were having a rather in depth conversation.

We were told to sit at a table and given a short grammar test. It wasn’t too bad. Circle the odd word out. What is the difference between these two sentences? Correct this paragraph. Which word fits this definition? Afterwards, we chatted to the ex JETs about their experiences with the JET DVD playing in the background and then were led back outside into a small waiting area. Minutes later, an old white guy poked his head out of the door and invited me in.

I was happy there were only two of them instead of three and I shook their hands. The other interviewer was a Japanese woman with that phenomenal Japanese poker face but I didn’t feel intimidated by her strangely enough. The room was quite big and there was a screen across it which makes me consider whether there might have been someone on the other side listening in… Nevertheless, I wasn’t thinking this during the interview, but I was still as nervous as hell.

As soon as I came in nonetheless, the man mentioned that he thought I’d been interviewed previously. I clarified that while I had applied back in 2009, I had been rejected. The interviewers exchanged looks and I can’t help but think that they fully intended to do something horrible had it emerged that I had had an interview previously.

I’m not sure if I remember my questions properly - it was all a blur - but they were something along the lines of this:

Why JET and why Japan?

This is standard procedure and I had my answer ready. I mentioned anime (yes, I went there. People say that you shouldn't but I mentioned it in my personal statement as well and I still got an interview) and that I had read some books utilising a historical Japanese theme. The English guy homed in on this and asked me how that would apply to modern Japan. I launched into knowledge about the behaviour and the level of politeness used in historical Japan and even in current Japanese society. I mentioned my knowledge of keigo and the Japanese woman seemed impressed.

Introduce yourself in Japanese.

Despite the fact that I mentioned on my application that I had no Japanese ability, they asked me to introduce myself in Japanese. I think it’s because I mentioned my interest in the language in my personal statement. I did this and they seemed quite impressed. Granted, I have been told that my pronunciation is pretty good so I think this is a saving grace. My level of confidence was rising and the initial nerves began to dwindle. 

What’s your Japanese knowledge and what have you been doing over the years to improve said cultural awareness.

The English guy mentioned that I’d indicated I had a TESOL qualification. I mentioned that I was currently doing a Japanese-English language exchange. I’m sure I mentioned something else, but I don’t remember what I said. They seemed satiated.

Give us a possible activity where you had to illustrate a grammar point.

I launched into an activity I was going to do on my TESOL course. Money Bingo. The English guy wanted me to clarify what the grammar point was but I think he came to his own conclusion in the end. He also, dropped in that I need to be careful that the grammar point doesn’t get lost in the activity. As I sit here writing this however, I realise I should have probably mentioned the Murder Mystery idea I actually did implement when I was teaching Modals of Deduction.

What do you know about the Japanese education system?

I mentioned the 6-3-3-4 system with High School and University not being compulsory. I mentioned the emphasis on reading and writing and the 100% literacy rate. I mentioned that students in Japanese schools may be a bit shyer. I mentioned cultural events like Bunkasai/Bunka no Hi and Sports Day. Pockets of information like that.

Tell us about an experience of being a community where you stood out?

Had this ready. I’m Black. I’m British. I went on holiday to visit a friend in his mountain village in Granada, Spain. The children stared at me. Hard. The rest was history.

What could you introduce to Japanese people?

I picked food and mentioned baking a Victoria Sponge…etc. They mentioned that it might be difficult as some schools don’t have ovens. The Japanese woman said that when she came to the UK, she had to learn to use one.

Do you play any sports?

I mentioned that while it's not a sport, I do attend zumba classes. I think they liked this…or at least the Japanese woman did as she mentioned it later.

What are any after school clubs that you could introduce to the Japanese people.

I mentioned I could introduce a games to children e.g. British Bulldog, Stuck in the Mud, Bench Ball…etc. Probably should have said zumba.

As a teacher, stand up and introduce yourself as if you were speaking to a large room of people in two of three sentences.

I think I spoke loudly enough for them. The English guy thanked me and made some notes.

And then there was the that question which was about British culture. He asked me about the Scottish Referendum and I froze. I know vaguely about it, but I rarely read newspapers so my knowledge of current affairs is limited to hear’say. But no, the man didn’t stop there. He asked me to recommend places to visit in Wales – what do I know about Wales? And then he asked about England and for the life of me, I was so flustered at that point that I couldn’t think so I blurted out Canterbury for its festivals to which the guy than stated that festivals happen everywhere. I mentioned Cambridge for its architecture, but he wouldn’t drop it and wanted to know what about the architecture specifically so I just admitted that I didn’t know anything about architecture in the slightest and knew at that instant that any hope that there was had been dashed* as he began to school me on the importance of knowing about British culture.

The Japanese woman asked me an additional question along the lines of what I could bring to the community or something – I don’t remember – but I do recall saying that maybe I could launch a medieval banquet with jesters, kings and queens, lords and ladies…etc, in order to introduce this aspect of British culture. The English guy then asked me who my favourite King was and I answered “Not King but Queen - Elizabeth I”. I think he liked this but I’m not sure.

They asked me about my tattoo and I explained that I was aware of the cultural significance of the tattoo in Japanese society. I remember that every time I'd say something e.g. I mentioned that it was really small...etc, the English guy would follow up with a comment as if he wasn't sure if I understood the cultural significance of a tattoo in Japan. I ended with the fact that I'd keep it covered.

Nevertheless, I’m pretty sure the question that they asked towards the end e.g. “Is there anything else you’d like to say about yourself?” was a means of disguising the fact that I’d bombed the cultural question quite badly and I needed to say something that would save myself, but I waffled incredibly and came off desperate.

The English guy finished by asking me what I intended to do in the next year – this makes me consider that I definitely haven’t got it now, but - I said, I hope I’d be teaching English in Japan and he asked me if I’d considered other companies. I listed a few and then he asked why I thought the JET programme was better. This question was easy because obviously teaching English and teaching about culture are two very different things. I said that companies like Interac, ECC..etc are just jobs, but the JET programme is about internalisation, and cultural exchange and I’d like to be a part of that.

They thanked me, I shook hands with them both again and left with my tail between my legs. I said a quiet hello to the guy who was waiting in the waiting area and then collected my belongings and waited in the hall all emo-like until I was collected by a member of staff and escorted back to the embassy reception. (I wonder if I should have done that now however considering that there were probably cameras watching me).

I look at it now and realise I had some good bits, but that British culture question was a very important one as it basically quantifies the “E” in JET – Japanese Exchange and Teaching Programme. I think I fulfilled the “J” and the “T” to some extent, in my interview, but the “E” will stand against me. What’s more, when I signed out I think I was one of the first people to leave.

Ultimately though, I don’t think I’ll make it onto the JET programme. It’s very competitive. Interviews will be taking place over the next six weeks meaning they’ll be interviewing hundreds of applicants. I needed to walk out of it today feeling neutral but I walked out feeling horrible.

I hate job interviews with a passion anyway, but if anyone’s reading this and hopes to join the JET programme some day, I would say – know your culture; current affairs and politics included, even if it’s just a bit. I think the reason why I was asked these questions however was because I didn’t mention anything on how I would promote British culture in my personal statement and that’s where they caught me out.

Best of luck to any future JETters.

*I look back and realise that I could have said Brighton for the British seaside culture. –headdesk-

Thursday, 3 January 2013

The Sacrifice ~ Social Surrender in Action

This entry is dedicated to all the friends – past and present - so-called friends, acquaintances and even family members who may have invited me out on occasion only to have me politely decline almost every time. It’s not that I’m a stick in the mud – even though sometimes I genuinely don’t feel like it; but on occasion when I haven’t felt like it, I may have gone anyway – it’s a very rare occasion that I pull out of something that I’ve already said “yes” to.

But I digress.

It’s not that I don’t want to hang out with you – sometimes I might not want to hang out with you on that particular occasion however. But then again, sometimes it might be that I am avoiding you because the event makes me feel uncomfortable or you do and I haven’t got the balls gotten around to telling you yet.* Just being honest.

Again, however, I digress.

It’s not because I don’t like you; now that I think about it, there aren’t many people that I dislike – just the actions of those people sometimes. But ultimately, it all boils down to sacrifice and the amount of things I’ve had to give up over the last year or so in order to move forward with my dreams. Gosh, I sound like a sob story, don’t I?

But you see, for the longest while, I was lost. Fresh into university, I had already decided that I wanted to be a counsellor. Only, a brief stint with this after graduation taught me that I wasn’t ready for something of that scale – not yet anyway. So for a year or so, I wondered around lost trying to figure out what it was that I should do with myself and then bam! In early 2012, I started to take steps towards TEFL.

I only work part time so I make peanuts. I also, have bills – however minor – that I must see to every month. So I’ve had to maintain my ‘control freak charade’ (and believe me, I’m very good at it) and manage my expenditure very carefully. Every month, I set aside my bills, my transport expense and the money I intended and still intend to save to make my dreams of teaching English overseas a reality. Only a fraction of that is what I can spend on myself and it usually goes towards food because let’s face it, a girl’s gotta eat.

I’m sure you’re all nodding your heads and rolling your eyes thinking to yourselves that everybody does this – or at least everyone with sense. Everybody has bills to pay and obligations to meet. And everybody can meet them – you know, as long as they’re smart. But I feel particularly strained because it’s a rare instance that I can actually treat myself.

The last time I bought an item of clothing for myself was December 2011. Don’t worry; I’m not at the door of the poor house just yet. I have clothes. Some of them are on their way out, but I have them anyway. I actually managed to buy myself a video game over the Christmas holidays thanks to some wonderful family members who treated me to a little extra cash. But then how could I not remember the wonderful people at Shopto.net who reduced the game in price as well. January sales for the win!

I have to economise however. I buy mostly only what I need nowadays and when I want/need something of superior expense, I have to save for it. So while most of my friends would probably only have to wait a few weeks until their next pay check, I might have a wait a few months.

I’m basically on a budget. I want to save a certain amount by a certain time and thus, I’ve set myself a personal target. In actuality, I was supposed to have met that target by the beginning of this year, but extenuating circumstances –coughTESOLcoursecough- set me back a couple hundred. This means that in the months to come, I may or may not still reject invitations to my friends, family and what have you. But I just wanted to let everyone know that it’s not always because I’m being awkward; it’s because I’ve got a goal I wanna reach. And if that means that I can’t have as much fun as everybody else, then so be it. It’s been a year; I could probably do another 6 months.

But at the end of the day, I know that it’s not always gonna be like this. And believe me, when I’ve hit my target – or if I mysterious come into money tomorrow – I’ll be back on the shelf and raring to party. And I might even surprise you with my own invitation one of these days when I’ve finally book my plane ticket overseas. So watch this space. =D


*note: this mostly applies so-called friends and acquaintances.

Monday, 24 December 2012

Christmas Crackheads ~ Youth Edition

So it’s Christmas Eve and as I write this, in less than one hour, it’ll be officially Christmas Day. As such, I’m suddenly reminded of the times when I was a kid, and I was granted the opportunity to stay up until midnight where I was allowed to open one present before the morning. Back then, as most children are, I was excitable and this ritual happened every year like clockwork. As I steadily approach a quarter of a century, however, this Christmas tradition and the excitement accompanying it has proceeded to dwindle. And maybe it’s because I’m older and because I know all the secrets of Christmas now (or the fact that as I write this I can feel the onset of a cold coming on) that this time of year just doesn’t seem so special anymore.

I mean, everyone talks about the holiday spirit – the chance to eat, drink, give and be merry. And some people truly have it. For example, on facebook, a friend of mine organised a charitable affair by collecting hats, scarves and gloves and donating them to the homeless. Commendable stuff really. But I think that as we get older that unless we have children directly in our midst or unless we’re devout Christians or family men and women, the message of true Christmas cheer gets lost in translation. And then there are the people that make you scrunch up your face in disbelief and wonder ‘No seriously! What is up with that?’. And I’m not talking about the Scrooges and Scroogettes. I’m talking about the people who seem to have no sense.

As my contribution to the dinner table this year, it was my job to make dessert so I decided to bake a cake. Just as I was about the start, I realised that the butter had expired so decided to pop out to pick some up. In true British fashion, it was raining so I donned my trackies, hoody, boots, scarf, coat and umbrella and proceeded to make the descent down the road. As I was walking, I spotted three people across the road, dressed in a similar fashion to myself and couldn’t help by wonder if they too were trekking down the hill to pick up some last minute titbits.

How wrong I was.

A loud noise later and I saw that one of them had managed to get a hold of one of the large bins on wheels. Two seconds later, said culprit had pushed one of the bins into the road and rather callously pushed it back again where it rather loudly fell against the pavement edge. By then, I realised that these people weren’t like me at all. They weren’t even drunk. They were youths with nothing better to do on Christmas Eve than ransack public property. It only got worse though when said youth decided to push the large compactor into the centre of the road…and leave it there. By then, I’m thinking ‘what the fuck?

I mean I wish I could have snapped a picture or taken a video or something, but people like this are wicked in nature (no doubt they would have chased my down the road) as clearly they were looking to cause a public catastrophe tonight. But I just don’t understand why it’s amusing to cause trouble. What goes through the mind of people when they think bad is good and good is bad? What is the purpose of defacing property? And why would anyone want to deliberately cause a car crash – possibly even taking someone’s life and cause a family grievance this Christmas?

Last year in August, the riots happened where people, young and old, took to the streets to loot, pillage and destroy public property. It derived from a peaceful protest gone savage and people took it upon themselves to join in with the chaos. In psychology, we call it minority influence. People attempted to justify their actions by implying that they were ‘taking back their taxes’, fighting on behalf of the Mark Duggan case or just fighting for minority and/or poverty stricken groups in general. It’s all stupid really because I don’t think setting someone’s family business on fire justifies these means at all.

But maybe we’re not supposed to understand these people - these kids who think playing cruel jokes are funny. If you recall from an earlier post of mine, the kids in my class used to put pins in the ground hoping that someone might sit on them. Similarly, throughout the UK, we’ve had the Happy Slapping epidemic, an increase in knife crime, turf battles and the like. I know people who are frightened to raise their children here for fear of what they might become. At the same time, however, we’re the adults here are we not? Why is it that we’re so afraid to deal with these youths who seem to have no sense? Why do we let them trample up and down the streets at night when they should be indoors with their families helping to prepare this year’s Christmas dinner instead?

The outside world may be full of negative influences, but I truly believe that stability starts with family. So even though this is coming from me, who feels that she is not as close to her family as she should be, surround yourself with loved ones this Christmas. Hold them close. Treasure and appreciate them (for all their flaws as well) and have a Merry Christmas.

Thursday, 20 December 2012

Call of the Wild ~ When Animals Attack

If I haven’t already made it painfully obvious (in actuality, I don’t think I have now that I think about it but), I hate my job.


I mean, people will always whinge in glee about how much they hate their jobs; how much they crave to sing “thank gawd it’s Friday” at the end of the week so that they can kick off their work boots and swap ‘em for a pair of trainers or kitten heels; and ultimately, how much they hate that Monday feeling when they have to drag themselves out of bed for another week long haul of daily grind. But I mean really. I hate it. And nowadays, it’s almost entirely the fault of the clientele.


Now I know quality customer service. I can feel it. Granted, I’m sure most people can. And I know how important it is in any business, but the more I work where I work, the more the quality that I acquired during my year stint as a coffee shop girl begins to dwindle. And while I have stated, and will continue to state, that difficult situations will make you stronger, there are just some situations that I feel are a little too mentally and emotionally draining. And while cock-ups are inevitable – we’re all human – some people just aren’t willing to compromise. And when things fail, they morph into sub-par human beings and scratch and hiss and roar at the top of their voices.


Now I’m not guilty. I’ve animorphed in the past. When there’s been a cock up at the doctor’s surgery or at the student loan’s company or a mysterious charge to my mobile phone bill, I’m the first person to call up somebody in demand to resolve the issue. Nevertheless, I rarely stay angry for long. I’m not a very confrontational person as it is and I tend to find what I lack in verbal skills, I make up for in writing (but I guess you guys can be the judge of that). Nevertheless, not everyone is like me. Some people are quick to point the finger at the first person they’re put through to without any real consideration as to where or who the problem lie with. And as I said, it seems natural to see red first before actual common sense sets in, but when you really think about it – does shouting really help the situation?


Example one. In the past, my internet service provider was TalkTalk. In my honest opinion, they’ve got nothing on Virgin or even Sky but they seem to be doing quite well apparently. We were having continuous problems connecting to the internet. So I called them up. According to them, there were no problems in the area and our connection was fine so I decided to call technical support who indicated the problem could be with my phone jack. I must have called them a number of times – insert issue number one; 0845 number = extra expense. As usual, you’re met with that annoying computerised voice when really you’re desperate to speak to an actual person – insert issue number two; automated phone calls equal further expense. I must have spoken to at least three different people – insert issue number three; lengthy discussions with relatively unhelpful staff – and by then I was getting frustrated. What can I say? I need my internet. Hello! My name’s Melissa. And I’m an addict.

Anyway, at this point, I decided to call customer services threatening to cancel my contract. I started off all guns blazing. And yet, the woman on the other end was really nice about it. Thus, the beast clawing to come out was restrained and after the entire conversation, I couldn’t help but think to myself – ‘Why am I getting mad at her for? She didn’t do anything’.

Ultimately, the situation and situations like this always seem to get resolved – even if it is for better or for worse. But I have to ask myself, what is the point of going in all guns blazing, when simply raising the issue in a firm, but diplomatic fashion works just as well?

Example two. Remember I said that I’d legally changed my name? Well I had to have my medical records updated. They issued me with a medical card which had spelt my name incorrectly so I contacted the designated channels and they said they’d rectify it. Low and behold, a week later, they issued me with a second medical card…containing the same problem. Great stuff.

Now I don’t know what possessed me to do this, but I figured I’d write them a letter about it and post the incorrect medical card back to them. A little under two weeks later, I receive a response indicating where the problem lie and that it would be rectified. A couple of days after that, my new card arrived. Problem solved. And I didn’t even need to get leery with anybody. A few words on a piece of paper and it was sorted. I’m seriously going to start adopting this method more often.

Now I’m not sure how it works in other cultures, but I’ve realised – heck, I know – that in the west, we are some of the most selfish sons of bitches ever. If the boat isn’t cruising smoothly, we’re gunning for somebody. We pick up our spears, don our war paint and start attacking the closest person in sight. And if it’s not that poor unsuspecting customer service representative from British Gas, it’s our nearest and dearest who have to put up with us, whether we take a minute or thirty to air out of grievances, or execute an unintentional tongue lashing because we’re a little more irritable than usual at that particular moment in time.

But while airing out grievances is a good thing – we’re humans, we’re social creatures; we need to vent – is howling uncontrollably the best method? It certainly might make some of us feel better, but rather than raise our own blood pressure and give that poor unsuspecting recipient a phenomenal ear ache, isn’t it easier to talk it out like civilised human beings?

Obviously, this is wishful thinking however. Not all those who work in customer service actually know how to serve customers. So we get frustrated with them, especially if we feel like we’re going around in circles. But after being on the receiving end of many a furious customer, whether it was genuinely my fault or not – I can’t help but wish for an ideal at times. Because I’m human. I want that rocky road to be void of craters. I want to live a stress free existence.

I want, I want, I want.

Ultimately, I think that’s the problem here. And so long as the heart wants what it wants, I’m sure that there'll be a time in the future where I’ll forget everything that I’ve written here just because some tosser overcharged me at the supermarket.





Thursday, 29 November 2012

The Price of Nice ~ Payment in Kind


Ever slipped down the stairs? Or down an escalator? Well, today, I tripped up one and had it not been for my umbrella and a little dexterity, I would have probably ended up flat on my face as the escalator carried my hunk'a'junk, embarrassingly so, to the top of the tube station. Standing only a couple of steps behind me however, was a man who didn’t even bother to ask me if I was okay. Granted, I was fine. The toes on my right foot were a little sore, but whenever something like this happens, I get up, dust myself off and get on with it. I didn’t look back however. I was thoroughly embarrassed – temporarily reminded of my school days when such a feat would have caused my peers to burst out laughing. But even as I crossed the barriers and carefully climbed the stairs into the street, I realise that had I been that man, I probably would have said nothing as well.

Fifty years ago, Britain was a very different place and there was a stronger sense of community spirit. In a single neighbourhood, everybody knew everybody else; people would exchange words at the garden fence or even ask a neighbour if he could borrow a hammer because he’d misplaced his. Grannies would look after children that weren’t their own for nothing more than the company and when a family went on holiday, the neighbourhood watch would be on standby just in case any unsuspecting opportunists would take it upon themselves to break in. Of course, even now in the twenty-first century, I’ve heard of cases like this still happening – even in London where the people are colder than a fridge freezer – but any community spirit is no more. There are wars happening between rich and poor, old and young, borough against borough – and as the divide gets wider, can we honestly hope to find kindness in our fellow man or woman.

A fine example would be the postman that delivers the mail to my workplace. We have a Solicitors above us but we share the same entrance point. But rather than hand-deliver the mail into our offices, this postman would prefer to drop the mail at the front entrance instead where anyone and everyone can just walk in – claim said precious documents and walk off with them. Another example happened a few years ago when it was snowing really badly. The bus had pulled up to the bus stop and a lady was running for it. The poor woman slipped and fell within metres of the door and what did the bus driver do? He drove off – leaving the poor woman wet, embarrassed and her dignity in tatters. I’m a strong believer in karma nonetheless and I’m pretty sure he got his, but rarely do people seem to spare a thought for others and it seems to be on the rise.

Granted, as I mentioned earlier, I’m not guilty. We all do it. We all have our thoughtless moments. I was bobbing in and out of sleep on the train once and saw a guy drop his scarf. Too focused was I on catching a few Z’s before work that I kept schtum, assuming he’d notice it and pick it up. He didn’t notice however and it took the woman sitting opposite me to point it out to him. It also, isn’t uncommon for me to walk past a homeless person begging on the street. And while I know that every situation is different and that some people are genuinely unfortunate, I continue to walk by them because of my preconceptions that if I give them money, they’re gonna fund their drug problem or drinking habit.

And maybe it’s that lack of trust that makes us as a society unwilling to spare a thought for another citizen. Maybe it’s because there are so many people out there who will take, take, take and give nothing back. After all, it’s a known problem in the UK that there are people out there that are content to live off of state benefits. There are people out there that purposely have children because they know it’ll increase that benefit. And there are people out there who evade tax and claim disability allowances even though there’s absolutely nothing physically wrong with them. So when we see that homeless person taking a puff or drinking a beer, we start to wonder if they’re genuine. And when we question a persons’ sincerity, we hesitate until hesitation turn into full blown apathy.

Heck, it seems like the only kindness that we’re exposed to nowadays comes in the form of hospitality or customer service. These chipper individuals will greet you at the door with a smile and try to make all your problems melt away for the hour or two that you’re in their company. But again, is this kindness even genuine? That broad smile; that “may I help you?”; that “please come again”. Is it real – or is it just scripted? Because I too, have been there. I’ve worked in retail and customer service for over five years now and I know that even though I regularly wish to disappear behind my desk so that my clientele can’t see me, when that client walks in with a query or intention, I’m gonna put on my brightest smile because I’m getting paid for it.

Customer service isn’t free like it might have been several decades ago. It’s bought. And even bad customer service is bought too. Not everyone knows how to disguise their attitude. Take the Nando’s cashier who became very impatient with my friend because he wanted to order one fino side and one regular side instead of two regular sides. Poor guy only speaks little English so I had to interject but I couldn’t help but think: so what if he didn’t get the discount; he wanted what he wanted and he was paying for it. Give it to him!

But this isn’t to say that London is a completely heartless city. There are people out there that will get up out of their seat for an elderly person or someone heavily pregnant. When I was hit by a car, a man asked about my well-being. If someone’s been waiting at the bus stop longer than me, I’ll let them get on first. A middle-aged man exiting a Debenhams even hung back a bit and held the door open for a lady exiting with her pram. So it’s there in smaller quantities. Just don’t expect me to knock on my neighbour’s door to borrow some milk.


Wednesday, 14 November 2012

Desperate Times ~ Desperate Measures


I’ve probably said it a few times now, but I work for a training and employment company. And even though we’ve got the training side of things down pat, we haven’t really grasped the employment side of things. Nevertheless, we do have ties to agencies and companies that we refer clients to, but we often get people through the door looking for jobs. And I mean any job. In the UK, there has been a serious clamp down on state benefits meaning that all those people that purposely sit on their asses at home doing nothing, are now being forced out to earn their keep. And they come into the office in their numbers virtually begging for work and some of them, I do feel sorry for, because if they haven’t any experience in the areas that we help into employment, unless they train – and folk over £200 – they’re pretty much on their own.

Despite the cry out for employment, however, jobs are not the only thing that people are desperate for these days. And even though, as a society in west, we are blessed, we can’t help but want for more.

MONEY

I can’t tell you enough how badly I fit into this category. Because we’re all in the same situation and for those of us with bills to pay or dreams for the new year, money is something that we can’t get enough of. According to statistics, 32 million of us play the lottery every week in hopes that by some grace of God, our numbers will come up and we’ll be thousands of pounds richer. When that tax rebate comes in after so many years, our day is instantaneously brightened and we blow the whole thing on some manner of material or item. When pay day rolls around, we exhale as our bank accounts expand only to watch them simultaneously deplete seconds later as the rent, the council tax, utilities, insurance and everything else comes tumbling back out again. And even though deep down we know that we’re better off than some, we’ll always complain that we never ever have enough money.

BARGAINS

Christmas started early this year. The lights in West London went up earlier this month and I can’t help but roll my eyes a little because I was under the impression that Christmas was in December. But to the informed individual, we all know that this is just a simple ploy to get consumers to put their hands in their pocket. And considering that there was a decline in expenditure last year, I think that store owners and big-name brands are just a little bit concerned. But some of us simply can’t afford to buy our spouse that extra Christmas gift this year. And that large bird we usually consume at Christmas dinner will probably have to be reduced to a medium instead – maybe even a small. Every year, I usually buy three presents for the same people but this year, with my mind heavily on saving for a new life in the land of the rising sun, I’m starting to think that something’s going to have to give. So unless I can find a bargain, I’ll probably have to say that I genuinely can’t afford it this year.

COMPANIONSHIP


I had an interesting conversation with a friend of mine the other day. He was talking about a friend of his and how he dislikes talking to him because he’s a self-centred – my words, not his. He also, mentioned that said friend is constantly looking for a girlfriend, but he always fails and as a result constantly asks for advice. I couldn’t help but snigger a little. You see, I’ve come across a selection of people who seem to be in keen pursuit of a one on one intimacy – whether it’s dancing that horizontal tango or something real that completely knocks you off your feet. And while I agree that it’s not nice to be alone a Christmas, I can’t help but think that some people come on a little too strong. 

Take today, for example. I was standing on the escalator heading towards the exit and some guy was walking up the stairs and stopped in the gap directly behind me. I didn’t think much of it. We were approaching the top of the escalator and it’s not uncommon to want to catch your breath if your heart can’t take it. But then I heard the most eerie of words ever:

“I miss you.”

I turned my head and there he was, smiling in my face as if I knew him. I vomited a little in my mouth and then hurriedly climbed the rest of the escalator keen to escape. This kind of desperation always carries with it a foul smell. Bathe daily utilising some self-respect and let love wash over your naturally.


HANDOUTS

Remember I mentioned earlier that people regularly flood my workplace looking for work because benefits have been chopped. Well, this doesn’t necessarily stop them from asking for handouts. Many a time have I had people come into the office asking if they need to pay to do a course. In my mind that’s a big WTF right there. For one of the courses we run, we offer an opportunity to do a short placement as a means of gaining practical experience. You will not believe the amount of times someone has asked me “during the placement, will I be paid?”. WTF part two. And lastly, my company also, possesses funding meaning that people can do some courses for free at Level’s 2 and above only as long as they meet the criteria. When people here ‘free’ – they flock, but in hearing the magic word, it seems that their ability to count suddenly flies out the window. Because unless you’ve done Level 1 or something to that standard, how can anyone possibly expect to jump ship and survive a course greater than ones capability. That’s like me starting an intermediate Japanese course.


ACCEPTANCE

Human beings are social butterflies. Even those of us who like our own company – myself included – will eventually desire some human contact whether it’s heading out into the big band world for a day out of a night on the town. But while some of us are quite comfortable in our skin, others of us aren’t comfortable letting the world see us as we are naturally. It’s known that we are socialised to behave in a certain manner depending on the environment and for some of, behaving in any other way other than what’s expected of us, means rocking the boat and making ourselves look less than flattering. Imagine the simple act that is slouching while having an interview with a big corporate company or not having a beer while watching a football match with the lads. And sometimes, we’re content to stand out and stick to our principles, but in all honesty, human beings are like sheep – and for the most part, the majority nearly always wins.

~

Even now, I’m searching for ways in order to do what I think will make my life easier for myself. I’m trying to tutor on the side for money, all the while seeking a new job oversees. I even desire bargains to keep my expenditure low, but ultimately, I think I scrapped this search some time ago and decided that I was simply going to make do with what I have already.

Ultimately, we really should be satisfied with what we do have because we have a lot more than other across the planet do. However, we’re a western country – we’re an individualistic society. We’re selfish, and we’ll always be a little desperate when something happens that shifts our perception of what we deem is the ideal.

Friday, 2 November 2012

The Angry Workout ~ Under Pressure

Everyone talks about going to the gym to let off steam. Whether you’ve had a stressful day at work or something has really gotten under your skin, a brisk jog or a couple of rounds with a punching bag is said to do the trick. I understand that via working out, you work yourself hard so that in focusing on 'gymming it up', you take your mind off your aggravation. Similarly, you gear your frustrations via a healthy medium; you get your heart rate up thus pumping blood around your body in a good way as oppose to letting things smoulder under your skin so that they may potentially become detrimental enough for you to develop high blood pressure. So I see the benefits – I really do – but at the same time, I wonder if letting off steam at the gym is generally such a good thing.

As you know, I’m in the process of applying for the position of Assistant Language Teacher with the JET Programme. I’ve also, just legally changed my name and my new passport arrived this morning. I’ve gathered all of the documents I require for the application. All I need to do is write up my Statement of Purpose (a bit like a cover letter), photocopy my new passport and get my doctor to verify that I’m fit and able to work overseas. As today was my day off, I decided to go to my doctor’s surgery. I figured that it would be as simple as it was the last time I applied to the JET Programme. I dropped it off with the receptionist and about a week later, I received a signature and a stamp indicating I had a clean bill of health.

How wrong was I.

Long story short, I explained my situation to the receptionist and she stated that I’d need to put my request in writing and fork over £30.

£30 for a stamp and a signature?

Really?



I paid anyway even though I’m not exactly flushed right now and then I went to the gym. All of this took up time, however, because I then had to visit an internet cafĂ©, type and print a letter, print off some additional information and then go back to the surgery. I was also against the clock because I had to return home in order to be present for a package, but all I could think about was letting off steam so as soon as I arrived, I jumped on the bike with intentions of warming up for 5 minutes and instead, doubled my time on it.

My usual workout is roughly ninety minutes – forty on weights, forty on cardio, five to ten minutes to warm down. I warm up on the bike, follow it with leg weights, do some arms, do some abs and finish on the treadmill.

Today, I had to cut this in half, but I was unusually energetic. I raised the weight of the weights I was lifting, upped the speed I ran on the treadmill and significantly decreased the amount of rest time I gave myself. As soon as I was done with one machine, I’d move onto the next without really stretching my legs in between. I had a water bottle but drank significantly less than I usually do. I was almost violent with myself on the abs machine, but discovered that the Tricep Extension isn’t as rubbish as I thought it was. I felt the brunt of the effects on the treadmill, however, because I could actually feel the blood pumping around my body and lastly, I forgot to stretch afterward meaning that right now as I type this, I’m most definitely in some kind of pain.

What I find strange is that my back is actually hurting me and yet I didn’t particularly lift any weights that might impact on my back…or at least I think I didn’t. But I basically overdid it today and even though I stretched when I got in the door, I think the damage has already been done. Fortunately, I don’t think it’s permanent, but there’s definitely a lesson in this.

Do you recall my earlier entry – when I was hit by a car? Well, it seems that I unlearnt that lesson all in the space of fifty minutes. So I deliver it to you again as a reminder. Take care of yourself. Seriously.

Also, a few helpful tips:

Always stretch/warm up before exercise~

I have a very bad habit of skipping this part altogether, but warming up physically prepares your body for your workout and reduces the amounts of aches and pains you receive afterwards.

When lifting weights, take a small break in between reps~

There’s a saying that sometimes you can have too much of a good thing and in this case, I think it applies. If you don’t give yourself a bit of rest, especially while working on weights, you’ll tire out the muscle you’re working on. You might even damage it.

Don’t lift more than your fitness level will allow~

I think this goes without saying really and like I mentioned above, if you try to run before you can walk, you’re likely to fall on your face. Start moderately and then increase weight or speed gradually. You’ll build up a better resistance that way.

Try to break things up a bit~

I’ve heard it said that sometimes it’s good to mix things up at the gym. So, on one visit, you might wish to focus on cardio, while on another, you might choose to focus solely on weights. I think this is up to personal preference, however, as sometimes I stick rigidly to my routine and other occasions, I might reduce things or cut them out altogether.

Always warm down/stretch after exercising~

I’m not sure if this is the case, but I contracted a case of Runner’s Knee back in my university days and I strongly feel that it was attributable to this. I never used to stretch after I exercised, and even though I failed to do so directly after working out today, I usually make it a habit to do this because I find that if I don’t, I become very stiff – similarly to how I feel now.


My last piece of advice is simple. If you’re like me, where angry or under pressure ~ don’t go to the gym.